I love what you do, how can I find out more about Moop?

Thanks! We love what we do, too! You can read all about us, our process and new stuff on our blog

I live in a beautiful country far from the United States…do you ship internationally?

Yes, we ship via USPS International Priority Mail, with tracking and once shipped, approximately 7-10 days in transit.
Approximate package rates are as follows:
If you are in Canada: $18-22
If you are in any of the other lovely countries of the world: $29-31

Any import/customs charges are the responsibility of the customer.

I live in Pittsburgh (or very near PGH), can I pick my order up?

Yes! Simply place your order on our website, then include a note in the “notes to seller” field within Paypal letting us know you would like to pick up your order and we will refund the shipping charges.

I have a Moop bag and I mistakenly set it down in something gross, how would you recommend washing it?

If it is a Market Bag, Porter, Tote or Bookbag, then:
: machine wash separately in a regular cold wash
: dry on a regular cycle
: it may need an ironing, so go ahead and iron it…just be sure to not let the iron touch the zipper or the logo or they will melt all over your iron (and Moop does not replace irons).
: these are suggested washing instructions (which we have tried over and over), individual results may vary…Moop makes no guarantees.

If it is any of our other styles:
: Please dry clean
: Or spot clean
: The materials are (if your dry cleaner needs to know) – cotton canvas and cordura and have not been treated with stain repellants

If it’s a Clutch or Hip Pouch
: Spot Clean

Do you offer wholesale or work on a consignment basis?

Every Moop bag is handmade here in our studio. A process we love and have worked hard to establish. However, due to the laborious nature of our work (and our desire to keep our prices reasonable), we do not currently offer wholesale or consignment.

Oh! Custom orders…do you take custom orders?

Let’s say you wanted to specially request 10 bags at one time made from materials we are currently working with and we had said materials on hand and they did not look bad together, then we might consider a custom order. We will politely decline most other requests. For example, we will never use patterned fabric that has been commercially designed and printed (aside from one or two vintage prints we have used in our small bags). We design with simple, clean and minimal aesthetics in mind.

I love Moop bags and would love to show my appreciation for your hard work by sending you some treats. Can I do that?

Absolutely, we like chocolate cake with raspberries and a light whipped cream type frosting. We’re not such big fans of cookies, but if you must, Molasses. We feel pretty confident that a Molasses cookie with just about every meal will make you a much happier person. We accept packages with cake and molasses cookies at this address:

Moop LLC
406 S. Main St
Pittsburgh, PA 15220