true *I love what you do, how can I find out more about Moop?* Thanks! We love what we do, too! You can read all about us, our process and new stuff on our "blog":http://moopshop.blogspot.com *I live in a beautiful country far from the United States...do you ship internationally?* Yes, we ship via USPS International Priority Mail, with tracking and approximately 7-10 days in transit. If you are in Canada: $18 If you are in any of the other lovely countries of the world: $26 Any duty charges are the responsibility of the customer. *I have a Moop bag, and I mistakenly set it down in something gross, how would you recommend washing it?* If it’s a *Market Bag*, then: : machine wash separately in a regular cold wash : dry on a regular cycle : it may need an ironing, so go ahead and iron it...just be sure to not let the iron touch the logo or it will melt all over your iron (and Moop does not replace irons). : these are suggested washing instructions (which we have tried over and over), individual results may vary...Moop makes no guarantees. If it’s a *Fraulein Tote*, *Tote* or *Messenger*: : Please dry clean : Or spot clean : The materials are (if your dry cleaner needs to know) - cotton canvas and cordura and have not been treated with stain repellants If it’s a *Clutch* or *Hip Pouch* : Spot Clean *Do you offer wholesale or work on a consignment basis?* Every Moop bag is handmade here in our studio. A process we love and have worked hard to establish. However, due to the laborious nature of our work (and our desire to keep our prices reasonable), we do not currently offer wholesale. *Oh! Custom orders...do you take custom orders?* Let’s say you wanted to specially request 10 bags at one time made from materials we are currently working with and we had said materials on hand and they did not look bad together, then we might consider a custom order. We will politely decline most other requests. For example, we will never use patterned fabric that has been commercially designed and printed (aside from one or two vintage prints we use in the small clutch). We design with simple, clean and minimal aesthetics in mind. *My dear friend owns a bakery. She loves Moop bags, she would love to send some cake. Is that okay?* Absolutely, we like chocolate cake with raspberries and a light whipped cream type frosting. We’re not such big fans of cookies, but if you must, Molasses. We feel pretty confident that a Molasses cookie with just about every meal will make you a much happier person. We accept packages with cake and molasses cookies at this address: Moop 116 Pleasant Street #445 Easthampton, MA 01027 1 2008-07-29T08:46:26-04:00 true 10 FAQ 1 12 2 2009-11-05T15:08:49-05:00