Hello!
Thank you so much for ordering a mask last month! We have begun shipping version 1. If you have not already received it, you should by next week. Thank you for your patience while we learned how to produce these in volume. We learned a lot! And expect our version2 to ship a bit quicker than this first round.
I wanted to share a quick tutorial on how to adjust your mask. I don't want any of you untying all those tiny knots we spent days and days tying. Click below to watch the video we posted to Instagram this week. If you ordered the ear loop style, the mask is made with soft cotton lacing, tied in a slip knot. This is super comfortable and easy to adjust. Watch the video for the how to.
If you ordered the around the head version, your mask is made with thin, flat elastic and will arrive untied. Simply tie it to the size that best fits your head, snug your knot tight and you shouldn't have to tie or untie it again.
Also, if you have both sizes in your household here's the secret to telling them apart: the regular size masks have a gray bartack stitch at the base of the ear loops. The large size has a tan bartack at the base of the loops.
Thank you for supporting us with your mask order and more importantly, thank you for WEARING a mask!
xo, Wendy & co.